Monash IVF goes live with OX.ar digital patient onboarding in September 2024

13 September 2024 by
Monash IVF goes live with OX.ar digital patient onboarding in September 2024
John. Kosobucki

Monash IVF, a leading fertility service provider in Australia and Southeast Asia, proudly announces the launch of its new digital patient onboarding platform, powered by OX.DH’s OX.ar assisted reproduction technology. This collaboration marks a significant milestone in Monash IVF’s commitment to providing patients and clinicians with a secure, optimised, and intuitive experience while advancing the organisation’s digital transformation strategy aimed at delivering world-class fertility care. Monash IVF’s new platform offers a range of benefits, from simplifying the onboarding process to supporting the company’s sustainability goals. By digitising patient documentation, the platform will eliminate the need for approximately 50,000 paper forms annually, contributing to environmental conservation by reducing paper waste.

OX.DH, a health tech start-up with roots in the University of Oxford, specialises in cloud-native solutions that digitise and integrate healthcare workflows while empowering patients to be more actively involved in their care. The OX.ar platform, built on Microsoft Azure, offers unparalleled security, scalability, and performance. This advanced platform streamlines patient interactions, reduces administrative burdens for clinical staff, and enhances the overall fertility journey.

Monash IVF CEO Michael Knaap noted the early successes from this initiative: “From what we have already seen, this project will significantly improve patient engagement while reducing the paper-based administrative overhead that often comes with fertility care. Monash IVF is committed to leading the industry in using innovative and secure technology to continuously improve everything we do, from patient experience to operational efficiency. We’re proud to be at the forefront of this digital evolution.”

John Kosobucki, CEO of OX.DH, expressed his enthusiasm for the partnership: “We are thrilled to mark this milestone with Monash IVF. This launch gives patients the type of digital experience they are accustomed to in other aspects of their lives, such as travel, banking, and retail. It’s exciting to see our technology play a part in making fertility care more accessible and patient-centric.”

Thierry Panthier, CTO of Monash IVF, highlighted the strategic value of the transformation: “Partnering with innovative technology companies like OX.DH makes it easier for us to digitally transform the user experience, simplify the IT landscape, remove friction, and improve security and efficiency. We’re dedicated to adopting solutions that enhance our patients’ and clinicians’ day-to-day interactions.”

Tedd Fuell, Monash IVF’s Chief Governance & Risk Officer, commented on the compliance benefits of the new platform: “This type of auditable digitalisation that supports all of our treatments ensures our quality and compliance goals are achieved. It provides us with the transparency and accountability needed to meet stringent regulatory standards while delivering the best care possible.”

Monash IVF’s commitment to offering holistic and inclusive care is reflected in this groundbreaking digital initiative. This platform sets a new benchmark in the fertility journey, ensuring patients receive the best possible care in a secure and user-friendly environment while also contributing to the company’s environmental sustainability goals.